privacy policy

PRIVACY POLICY

Who is the Administrator of my personal data?

The Administrator of personal data of all customers of the Alba1913 online store is Alba Thyment sp. z o.o. with its registered office at ul. Szkolna 98, 62-002 Suchy Las, registered in the Register of Entrepreneurs kept by the District Court Poznań – Nowe Miasto i Wilda in Poznań, VIII Economic Department of the National Court Register under KRS number 0000152323, NIP: 7820026054, REGON: 63251406600000 (hereinafter referred to as the Administrator).

Contact details of the Personal Data Administrator:

Alba Thyment sp. z o.o. conducting its activity through the Alba1913 online store

Address: ul. Szkolna 98, 62-002 Suchy Las

Phone: +48 618 115 407

E-mail: kontakt@alba1913.pl

Administrator is responsible for using personal data in a secure and compliant manner with applicable law regulations.

The obligation to present this information clause to clients results from the provisions of the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred to as GDPR).

Who can I contact regarding the processing of my personal data?

You can contact the Administrator in any matter related to the processing of your personal data:

by e-mail: kontakt@alba1913.pl

by phone: +48 618 115 407

or in person at the registered office of Alba Thyment sp. z o.o. in Suchy Las 62-002 at Szkolna Street 98.

What is the source of my data - where is it obtained from?

We obtain personal data directly from you - you provide it to us, for example, when registering a customer account in the Alba1913 online store, purchasing goods, paying for an order, placing an order, etc. In some situations, we may obtain personal data from third parties - this situation occurs, for example, when the client purchases a gift card for a third party.

What is the scope of personal data processed by the Administrator, the purpose of processing, and the retention period for personal data?

As we sell goods for our clients and also provide various services, we process your personal data for various purposes, to various extents, and based on different legal grounds specified in the GDPR. Additionally, depending on the purpose of processing your personal data, the processing time for these data differs. In order to provide you with the most transparent information, we have grouped them according to the purpose of processing your personal data.

Purpose of processing: Registration of a customer account in the Alba1913 online store

Data scope: E-mail address, user password, first name, last name, street, house number or apartment number, country, phone number, shipping details (if different from the provided address). In the case when the customer account is created by a business entity, the following data is required: company name, tax identification number, street, house number or apartment number, country, phone number, shipping details (if different from the provided address), first and last name of the contracting party representative.

Legal basis: Processing personal data is necessary for the use of the Alba1913 online store as a registered user. In other words, the processing of personal data is necessary for a user to register in the Alba1913 online store, as the Administrator cannot manage the registration otherwise. The legal basis for processing personal data is Art. 6(1)(f) of the GDPR, which is the Administrator's legitimate interest in managing user registration in the Alba1913 online store.

Data retention period: We will process your personal data for as long as you maintain the status of a registered user of the Alba1913 online store (that is, until you decide to unregister).

Purpose of processing: Conclusion and performance of a sales or service agreement through the Alba1913 online store:

For this purpose, personal data is mainly processed in order to:

Contact the customer to inform them about updates related to the placed order or to provide them with information related to the ordered products or services,
Manage payments for purchased products, regardless of the chosen payment method,
Activate necessary mechanisms to prevent any abuses against the customer or ourselves during the purchase process,
Manage any returns after a purchase and to manage inquiries regarding product availability, product reservations, or service provision,
For invoicing purposes and to issue receipts and invoices for purchases made through the Alba1913 online store,
Ensure the possibility of using other available features or services, such as purchasing and using a Gift Card.

Data scope: Email address, first name, last name, street, house number or apartment number, country, phone, shipping data (if different from the given address), bank account number, transaction amount, bank name. In the case of a purchase made by a business, the following data is processed: company name, tax identification number, street, house number or apartment number, country, phone, shipping data (if different from the given address). If the name and surname of the person placing the order on behalf of the Contractor are provided, this data is also processed.

Legal basis: Processing your personal data is necessary for the performance of a sales contract or the provision of services on your behalf. Additionally, we believe that we have a legitimate interest in carrying out necessary verifications in order to detect and prevent fraud during purchases by customers. In our opinion, processing this data is positive for all parties involved in the payment process for purchases, as it allows for appropriate measures to be taken to protect against attempted abuse by third parties. The legal basis for processing personal data is Article 6(1)(b) and (f) of the GDPR.

Retention period for personal data: We will process your personal data for the time necessary to manage the purchase of products or services acquired by you, including any returns, complaints or claims related to a specific product or service. Data will be processed at the latest until the expiry of claims arising from the concluded sales contract or provision of services.

Purpose of processing: Remote purchase of goods or ordering services (including special orders), request for a quote

Data scope: First name, last name, street, house number or apartment number, country, phone, shipping data (if different from the given address). We may also process your email address or phone number. In the case of a contract being concluded by a business, the following data is processed: company name, tax identification number, street, house number or apartment number, country, phone, shipping data (if different from the given address). If the name and surname of the person placing the order on behalf of the Contractor are provided, this data is also processed.

Legal basis: Processing customer data is necessary for the performance of a sales contract or the provision of services on your behalf. Additionally, we believe that we have a legitimate interest in carrying out necessary verifications in order to detect and prevent fraud during purchases by customers. The legal basis for processing personal data is Article 6(1)(b) and (f) of the GDPR.

Purpose of processing: Customer support

Scope of data: For this purpose, we process only personal data that is absolutely necessary for managing requests and inquiries, such as name, surname, address, email address, and telephone number.

Legal basis: We believe that we have a legitimate interest in handling requests and inquiries made by our Customers. Processing personal data for this purpose is beneficial for Customers as it allows us to provide adequate support and answer their questions. When a Customer contacts us, especially to manage events related to an order or a product or service purchased through the online store Alba1913, processing their data is necessary to perform a sales contract or a contract for services. If a Customer's inquiry concerns their rights or a complaint about our products or services, we are authorized to process their personal data by the necessity of fulfilling our legal obligations. The legal basis for processing personal data is Art. 6(1)(c) and (f) of the GDPR.

Retention period of personal data: We will process the Customer's data for as long as necessary to handle their request or inquiry, but no longer than 3 months.

Purpose of processing: Marketing

The data is processed mainly to send newsletters about our products or services. Please note that you can unsubscribe from receiving the newsletter at any time, free of charge, by following the instructions contained in each correspondence sent by us. In addition, personal data is processed by us for promotional purposes (for example, to conduct contests).

Scope of data: email address, name, location of last login, activity (clicking on newsletter links)

Legal basis: The legal basis for processing your data for marketing purposes is the consent given by you to process data for this purpose. The legal basis for processing data is Article 6(1)(a) of the GDPR.

Retention period: We will process your personal data until you withdraw your consent to receive marketing communications (i.e. newsletters) via email.

Purpose of processing: IT support

Your personal data is processed mainly to provide proper IT support for the sale agreements or service agreements (including through the online store Alba1913), as well as to ensure the proper functioning of the Alba1913 website, newsletter delivery, etc.

Scope of data: Data resulting from cookies [link to cookie policy]

Legal basis: The legal basis for processing your data for IT support purposes is our legitimate interest in providing proper support for the online store Alba1913. The legal basis for processing data is Article 6(1)(f) of the GDPR.

Retention period: We will process your personal data for the period of storing cookies.

Purpose of processing: Statistics of using individual functionalities of Alba1913 online store and facilitating the use of the online store, ensuring the store's IT security.

Data scope: For these purposes, we process personal data concerning your activity in the Alba1913 online store, such as: visited pages and subpages, time spent on each of them, as well as data concerning your search history, your IP address, location, device ID, and data concerning the browser and operating system.

Legal basis: Our legitimate interest (Art. 6 (1) (f) of the GDPR), consisting of facilitating the use of services provided electronically and improving the functionality of these services.

Personal data retention period: We will process your personal data for the duration of storing cookie files.

Purpose of processing:Establishment, investigation, and enforcement of claims. Own accounting.

Data scope: For this purpose, we may process some of the personal data provided by you, such as: name, surname, company name, address of residence, tax identification number, statistical identification number, personal identification number, data of an accounting, financial, or bookkeeping nature, or data concerning the claimed receivable (data concerning the use of our services, if claims arise from the way in which you use our services, other data necessary to prove the existence of the claim, including the size of the damage suffered).

Legal basis: Our legitimate interest (Art. 6 (1) (f) of the GDPR), consisting of establishing, investigating, and enforcing claims and defending against claims in proceedings before courts and other state authorities. In addition, we process data on the basis of Art. 6 (1) (c) of the GDPR in connection with Art. 74 (2) of the Accounting Act (i.e., due to the need to fulfill obligations arising from legal provisions, e.g. accounting, bookkeeping, tax obligations).

Personal data retention period: Data is processed for the limitation period for claims resulting from the Civil Code. We process all data necessary for accounting and tax purposes for 5 years from the end of the calendar year in which the tax obligation arose. After the expiration of the above-mentioned periods, data is deleted or anonymized.

To whom are my personal data transferred?

The Personal Data Administrator, with the utmost care, ensures the confidentiality of your personal data. Due to the need to fulfill contractual obligations and ensure the proper functioning of the Alba1913 online store, personal data is transferred to the persons indicated below.

Service providers, including IT

We transfer your personal data to service providers that we use to operate the Alba1913 online store. The providers supply the Administrator with technical, technological and organizational solutions that enable the provision of services to customers and organizational management. We also transfer data to, among others, server providers where personal data is stored.

Logistic, transportation, and delivery service providers and partners

We transfer your personal data to service providers and partners who provide us with logistic, transportation, and delivery services.

Administrator's support

We may transfer your data to legal and advisory service providers and those supporting the Administrator in the collection of due claims (in particular law firms). Additionally, we transfer your personal data to entities providing audit, financial, and other services on our behalf.

State authorities

We provide your personal data if authorized state authorities provide us with such a request, in particular organizational units of the Prosecutor's Office, Police, the Director of the Office for Personal Data Protection, the Director of the Office of Competition and Consumer Protection, or the Director of the Office of Electronic Communications.

Are my data transferred outside the European Union?

We do not transfer your personal data outside the European Union.

Is it my obligation to provide data?

Providing some personal data is necessary to purchase our products or use the services offered by us. Providing other data is voluntary and is not necessary to conclude and perform the contract. The required information is marked as mandatory on the Alba1913 website or indicated as such by our employee. Failure to provide this data results in the inability to sell the goods to you or provide the services specified by us. Apart from the data marked as obligatory, providing other personal data is voluntary.

What happens if the customer provides us with third-party data?

We offer functions and services that require us to process personal data of third parties provided to us by customers, such as when activating and sending a Gift Card. The customer's provision of personal data of third parties means that the customer has informed the third party about the purposes and methods of their processing.

What are my rights?

The Administrator, in connection with the processing of your personal data, ensures the exercise of your rights related to the processing of personal data described below. You can exercise your rights by submitting a request for the data specified in point 1.

Right to withdraw consent

You have the right to withdraw your consent to the processing of personal data for marketing purposes (i.e., in connection with the newsletter), if you have given it. The withdrawal of consent has an effect from the moment of its withdrawal. The withdrawal of consent does not affect the processing carried out by us in accordance with the law before its withdrawal. The withdrawal of consent does not entail any negative consequences for you. However, it will prevent us from sending the newsletter any longer.

Right to object to the use of data

You have the right to object at any time to the use of your personal data if we process your data based on our legitimate interest, e.g., in connection with conducting statistics on the use of individual functionalities of the online store Alba1913 and facilitating the use of the store. If your objection is justified and we do not have another legal basis for processing your personal data, we will delete your data for which you have objected to the use of.

Right to erasure (the right to be forgotten)

You have the right to request the erasure of all or some of your personal data. You have the right to request the erasure of personal data if:

you have withdrawn a specific consent to the extent that personal data were processed based on your consent,
your personal data are no longer necessary for the purposes for which they were collected or processed,
you have objected to the use of your data for the purpose of conducting statistics on the use of the Service and measuring satisfaction, and the objection has been recognized as justified,
your personal data are processed unlawfully.

Despite the request for erasure of personal data, we may retain certain personal data to the extent necessary for the purposes of establishing, investigating, or defending claims. This applies, in particular, to personal data, including: name, surname, and email address, which we retain for the purposes of considering complaints and claims related to the use of our services.

Right to restrict processing of data

You have the right to request the limitation of the processing of your personal data. If you make such a request, we will prevent you from using certain functionalities or services that involve the processing of the data subject to the request until we have considered your request. You have the right to request the limitation of the use of your personal data in the following cases:

when you question the accuracy of your personal data - then we will limit their use for the time necessary for us to verify the accuracy of your data, but no longer than 7 days,
when the processing of your data is unlawful and instead of deleting the data, you request the limitation of their use,
when your personal data is no longer necessary for the purposes for which we collected or used it, but you need it to establish, investigate, or defend legal claims,
when you have objected to the use of your data - then the limitation occurs for the time necessary to consider whether - due to your particular situation - the protection of your interests, rights, and freedoms outweighs the interests we pursue by processing your personal data.

Right of access to data

You have the right to obtain from us confirmation whether we process your personal data, and if so, you have the right to:

access your personal data,
receive information about the purposes of the processing, categories of personal data processed, recipients or categories of recipients of this data, the planned period of storage of your data or criteria for determining this period, your rights under the GDPR, and the right to lodge a complaint with a supervisory authority, the source of this data, automated decision-making, including profiling, and the safeguards used in connection with the transfer of this data outside the European Union,
receive a copy of your personal data.

Right to rectification of data

You have the right to rectify and supplement the personal data you provided. You can do this yourself in the Settings (Privacy) tab. Regarding other personal data, you have the right to request that we correct this data (if it is incorrect) and supplement it (if it is incomplete).

Right to data portability

You have the right to receive your personal data that you have provided to us and then transfer it to another data controller selected by you, such as another operator of similar services. You also have the right to request that we transfer your personal data directly to such another data controller, if this is technically possible.

When do we fulfill your request?

If, in exercising the aforementioned rights, you submit a request to us, we will either fulfill that request or deny it promptly, but no later than within a month of its receipt. However, if, due to the complex nature of the request or the number of requests, we are unable to fulfill your request within a month, we will fulfill it within the next two months, informing you in advance of the intended extension of the deadline.

Cookies

We use cookies and other similar mechanisms to make it easier for customers to use the Alba1913 online store, to learn how they contact us, and in some cases, to display ads tailored to their internet usage habits. Please read our Cookie Policy to learn more about cookies and similar mechanisms we use, their purpose, and other important information.

Cookie Policy

By using the internet service provided in the domain www.alba1913.pl, consent is given for the installation of cookies on the end device of the person using the Site and for the use of cookies by Alba Thyment limited liability company with its registered office in Poznań conducting business activities through the Alba1913 online store, in accordance with this Policy. Consent is given through internet browser settings. If the user does not agree to the use of cookies, they should change their browser settings appropriately or discontinue using the Site (more information below).

What is a cookie?

"Cookies" are single, small text files sent by visited websites and downloaded onto the user's computer. The information contained in these files can only be read by the website that created them. Thus, the website cannot access other files on the user's computer.

What is the purpose of the alba1913.pl website using cookies?

Cookies used on the www.alba1913.pl website allow us to measure user activity on the site. We use cookies to customize and improve the website's operation. Cookies will also enable us to examine user preferences and thus constantly improve the quality of our services. We do not use behavioral cookies to contact the user by phone, email, or traditional mail. We do not use behavioral cookies on our websites.

What cookies do we use?

We can use both analytical and advertising cookies on our website.

Analytical cookies collect information about how you use our website, including your IP address, device type, operating system, URL addresses, country information, date and time of website visits, and which pages you visit most frequently. This helps us create reports and statistics about the performance of the website and present you with content more relevant to your interests. By analyzing this information, we can understand the size of our audience, general usage patterns, identify and resolve issues you may encounter on the site, and assess the effectiveness of our advertising.

Advertising cookies are used to display ads that we consider relevant and related to your interests. For example, we use Google advertising cookies to personalize ads and content you see on our website, conduct behavioral advertising, limit the number of times the same ad is displayed on our website, measure the effectiveness of our advertising campaigns, and conduct market research. We may also share information about your use of our website with our advertising and analytical partners, who may combine it with other information you have provided to us or that they have collected while using their services. By using advertising cookies, we can customize the ads you see to your interests and show you ads that are more interesting to you.

Please note that if you need more information about cookies and the technologies we use on our website, additional details can be found on our partner's website - Google. We encourage you to review their privacy policy and terms of service to gain a more comprehensive understanding of the data they collect and how it is used. https://policies.google.com/technologies/partner-sites

Can I opt-out of accepting cookies?

Actions related to storing and sending cookies are handled by web browsers and are invisible to the user. Most commonly used browsers accept them by default. However, users can set their browser to reject requests to store cookies altogether or those selected. This can be done using browser settings. Before making such a decision, it is worth remembering, however, that many cookies help to use the website.

How do I disable cookies?

Detailed information on how to manage cookies is available in the settings and documentation of the selected web browser.